Friday, August 7, 2020

The systems thinking employee: where are they?

Over the years of involvement within visual knowledge mapping/management; I’ve realized a mindful place (mentally, and even spiritually) where I contemplate and apply the continuously evolving mental models of understanding relating to information and knowledge.

And again; over the years I’ve been introduced to quite a few models that overview and detail knowledge base repositories for those who seek to be more acquainted with and practice the tools, methods and mindset of systems thinking.

What has impacted me though recently is the fundamental gaps that exist within the hierarchy of society regarding the understanding, use and sharing of the mindset of systems thinking.

Systems thinking in general is and continues to be the perceived domain of business and in particular corporate business regarding process and system.

The regular person in many cases looks at systems thinking as a set of tools and methodologies (system in itself) for business rather than it being a tool for personal development.

I recently walked through a manufacturing facility with all of its various processes that support their system of operation. I was impacted by the regular people on the shop floor who seem to be performing mundane tasks according to their work process instructions (procedures).

Yet talking to many of the line operators I was struck by their profound and natural understanding of procedure, process and system. They were systematic and systems thinkers.

Yet this profound understanding by line working employees is not in any way tapped by the OEM org or their system of operations. And this got me thinking; how can systems thinking be more formally encouraged and taught by way of clarity of communications within industry; especially for the most important part of any process.....People!

Your thoughts?

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