Sunday, December 16, 2012

Does location of developer matter?

First if all my apologies for confusing many who may have read the previous post that has now been removed. I read through it a few times myself and found that it was way too confusing. And as clarity and context are essential for effective communications, let's try again.

I had an odd experience with a client recently, who is based within North America. During the course of my consultations, I was asked @ Visual mapping software choices. I was kind of nervous at that Q; as I have a few favorite products I use for my work, and that position throws my objectivity out the window.

And almost immediately I was asked to source and suggest a North American Mind mapping developer. I asked "why just a North American developer"? I stated there were many developers globally who developed excellent and very capable mind/visual mapping software that could be infused into their mainstream business environment.

After a few minutes of to and fro Q&A that got a little childish to be honest: I asked why the heck does your software choice have to be a North American based developer. My client stated, "we don't wish to be seen as sourcing product and service outwith our global location, we have changed our in-sourcing and out-sourcing policies.

As usual my tenacity became irritating to my client, and she put it like this: "The potential for being seen as supporting product and service that is not home based may be damaging to our company's image". Well I understood her stance from that moment forward and therefore recommended the leader of the business information management arena to her and her colleagues.

Interesting questions may be asked of this client stance, and for the life of me, I simply didn't understand that approach at all. Maybe the current fiscal stranglehold on North American business may be one of the root causes for this approach. Yes my experience is an isolated one and I wanted to share.

I created the image below for clearing my own overview of the global locations of specific mind/visual mapping product, and after revisiting a couple, I did indeed notice specifics about product that made them stand out as having regional identities rather than global identities.

Your thoughts?

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